
The analysis also suggests the prepared emergency procedures did not include provisions for an incident of this sort. "We have temporarily increased the team size from three to seven, until the underlying issues are better understood, and appropriate mitigations can be put in place." "Due to the size of the datacenter campus, the staffing of the team at night was insufficient to restart the chillers in a timely manner," the report states.
#MICROSOFT EMAIL OUTAGE SOFTWARE#
The software colossus's report offers a very detailed timeline of events that shows how its on-site team made it onto the datacenter's roof to inspect chillers exactly an hour after the power sag, and that the chillers' manufacturer had boots on the ground two hours and 39 minutes after the incident commenced.īut the document also notes that Microsoft had just three of its own people on site on the night of the outage, and admits that was too few. Voyager 2 found! Deep Space Network hears it chattering in space.Bank of Ireland outage sees customers queue for 'free' cash – or maybe any cash.Cisco's Duo Security suffers major authentication outage.UK flights disrupted by 'technical issue' with air traffic computer system.Which is when bits of Azure and other Microsoft cloud services started to evaporate.

With just one chiller working in data halls that need five, "thermal loads had to be reduced by shutting down servers."

#MICROSOFT EMAIL OUTAGE OFFLINE#
Afterward, the group reportedly said it would again attack Microsoft's services because the company said the problem was technical rather than a cyberattack."We had two chillers that were in standby which attempted to restart automatically – one managed to restart and came back online, the other restarted but was tripped offline again within minutes," Microsoft's report states. The potentially-pro-Russian crew stated its claim on its Telegram channel, with messages coinciding with the timing of the first outage. While Microsoft has indicated these outages are a mess of its own making, hacktivist group Anonymous Sudan has claimed responsibility for the downtime, and said it did the deed as retaliation for the US government interfering with the internal affairs of the civil war-ravaged African nation.
#MICROSOFT EMAIL OUTAGE UPDATE#
